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Privacy Policy | LINGO BRIDGE™
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PRIVATE
PRIVACY & DATA PROTECTION

Your Privacy. Our Responsibility.

We are committed to protecting the information entrusted to LINGO BRIDGE™. This policy explains how we collect, use and safeguard your personal information.

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Privacy Policy | LINGO BRIDGE™
YOUR PRIVACY MATTERS

We believe privacy should be simple and easy to understand. This page explains what information LINGO BRIDGE™ may collect, why we use it, how we keep it safe, and the choices you have about your information.

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Who We Are

LINGO BRIDGE™ is a UK-based language service provider offering professional interpreting and translation services.

We work with individuals, businesses, organisations and institutions, as well as professional interpreters and translators who provide language services through our network.

Our approach to your information

We only want to collect information that is useful for providing our services, managing our relationship with you and running our business responsibly.

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Information We Collect

The information we collect depends on how you use LINGO BRIDGE™. For example, we may collect:

Your Details

Your name, date of birth and other basic information needed to identify and manage your account.

Contact Details

Your email address, telephone number and postal address where needed.

Professional Details

Qualifications, certifications, experience and language skills where relevant to your role.

Account Information

Login details, account preferences and information you provide when using our platform.

Service Information

Information about services requested, provided, booked or managed through LINGO BRIDGE™.

Technical Information

Basic information such as your IP address, browser, device and how you use our website.

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Photos, Audio & Media

In some situations, we may use photographs, audio recordings, video or other media as part of our services or business activities.

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Interpreter Profiles Profile photographs or other information used to introduce professional language specialists.
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Training & Quality Audio or video may sometimes be used for training, assessment or quality purposes where appropriate.
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Marketing We will ask for permission where your image or other personal media is intended for promotional use.
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Security CCTV or similar security systems may be used at relevant locations for safety and security.
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Why We Use Your Information

We use information responsibly and only when we have a good reason to do so.

Create and manage accounts — so you can use our services.
Provide interpreting and translation services — and connect the right people.
Manage payments and administration — including invoices and records.
Communicate with you — about your account, services or enquiries.
Meet our legal responsibilities — where the law requires us to do so.
Send marketing — where you have chosen to receive it.
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When We Share Information

We do not sell your personal information. In certain circumstances, we may need to share relevant information with trusted organisations that help us provide our services or operate our business.

Technology Providers

Companies that provide hosting, software, security, communication or other technical services.

Professional Advisers

Such as accountants, auditors, insurers or legal advisers where their services are needed.

Authorities

Government bodies, regulators or other authorities where we are required or permitted to provide information.

Business Changes

Information may be transferred as part of a merger, acquisition, restructuring or sale of part of our business.

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Keeping Your Information Safe

We take the security of personal information seriously and use appropriate measures to help protect it from loss, misuse, unauthorised access or disclosure.

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Security is built into how we manage information.
PROTECTION Appropriate technical and organisational safeguards are used to protect information.
ACCESS Access to information is limited to people who need it for legitimate business purposes.
REVIEW We regularly review our systems and processes to help keep information secure.
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How Long We Keep Your Information

We keep personal information only for as long as we reasonably need it for the purpose it was collected, including where we need to keep records for legal, accounting or administrative reasons.

When information is no longer required, we will take appropriate steps to securely delete it or remove identifying information where appropriate.

Simply put

We do not keep your information forever without a reason. The length of time depends on what the information is and why we need to keep it.

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Your Privacy Rights

You have rights over your personal information. Depending on the circumstances, these may include:

Access your information

You can ask us what personal information we hold about you.

Correct information

You can ask us to correct information that is inaccurate or incomplete.

Delete information

In certain circumstances, you can ask us to delete your personal information.

Change your preferences

You can change certain communication or marketing preferences.

Important

Some information may need to be kept where we have a legal or legitimate reason to do so. If you would like to exercise a privacy right, please contact LINGO BRIDGE™.

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Cookies & Online Technologies

Our website may use cookies and similar technologies to help the website work properly, understand how it is being used and improve your experience.

Some cookies may be necessary for the website to function, while others may depend on your choices. You can manage certain cookie preferences through our cookie controls.

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Information From Other Countries

Some of the companies and technology providers we work with may operate outside the United Kingdom.

Where personal information needs to be transferred outside the UK, we take appropriate steps to make sure it continues to receive suitable protection.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time as our services, technology or responsibilities change.

When we make changes, we will update this page with the latest version so that you can always see how we handle personal information.

Our promise

We aim to keep this policy clear, useful and easy to understand rather than filling it with unnecessary legal language.

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Questions About Your Privacy?

If you have a question about this Privacy Policy or would like to know more about how we handle your information, please contact LINGO BRIDGE™.

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Email info@lingobridge.co.uk
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Telephone 0121 271 04 27
LINGO BRIDGE™ • PRIVACY & DATA PROTECTION