Confidentiality Accuracy Professionalism
Language Trust Responsibility
Clear terms.
Professional
standards.
These Terms & Conditions explain the standards, responsibilities and eligibility requirements for interpreters and translators joining or working with LINGO BRIDGE™, together with the terms governing use of our website, systems and services.
Please read these terms carefully. By registering with LINGO BRIDGE™, creating an account, accepting an assignment or using our website or portal, you agree to comply with these Terms & Conditions. Individual assignments may also be subject to separate booking instructions, service agreements or client requirements.
01 About these terms
These terms apply to interpreters, translators, linguists, applicants, freelancers and other language professionals who register with, provide services to, or seek assignments through LINGO BRIDGE™.
They also apply to use of our website, online accounts, portals, communications and documents. Nothing in these terms removes any legal or statutory rights that apply under UK law.
02 Eligibility to join LINGO BRIDGE™
To register as an interpreter or translator with LINGO BRIDGE™, applicants must satisfy our onboarding requirements and provide accurate information where requested.
18 or over
You must be at least 18 years old when registering or accepting assignments.
UK resident
You must ordinarily reside in the United Kingdom and provide a current UK residential address.
Legal right to work
You must have the legal right to undertake the relevant work, including self-employed work where applicable.
National Insurance
You must provide a valid National Insurance number where requested as part of onboarding and verification.
UTR / HMRC
Freelancers must provide a valid Unique Taxpayer Reference and maintain any registration required by HMRC.
UK contact details
You must maintain a valid UK mobile number, email address and current contact details.
Freelance & self-employed basis
Unless otherwise agreed in writing, assignments offered through LINGO BRIDGE™ are intended to be undertaken on a freelance or self-employed basis. Freelancers are responsible for managing their own business affairs, maintaining appropriate HMRC registration, keeping records and dealing with their own Income Tax, National Insurance contributions and any other taxes or statutory obligations that apply.
No minimum amount of work is guaranteed and freelancers are not required to accept every assignment offered. The legal status of any working relationship will always depend upon the actual circumstances and applicable law, regardless of the description used in these terms.
03 Professional standards
Interpreters and translators must carry out accepted assignments professionally, accurately and to a standard appropriate to the language service being provided.
04 Checks & qualifications
LINGO BRIDGE™ may request reasonable evidence of identity, language competence, qualifications, professional experience, references, right to work, tax status and other onboarding information.
Where an assignment involves healthcare, safeguarding, children, vulnerable persons or a regulated environment, additional checks such as a suitable DBS certificate, professional membership, security clearance or client-specific documentation may be required.
05 Confidentiality & client information
All information obtained through an assignment must be treated as confidential. This includes conversations, documents, recordings, names, addresses, medical, legal, financial, commercial and other personal or sensitive information.
06 Assignments & availability
LINGO BRIDGE™ may offer assignments according to client requirements, language, location, availability, qualifications, experience and other relevant criteria.
An assignment is not confirmed until it has been accepted through the appropriate process. Once an assignment is accepted, the interpreter or translator must make reasonable efforts to complete it in accordance with the agreed instructions.
07 Fees, invoices & payment
Rates, authorised expenses, cancellation terms and payment arrangements may vary by assignment and will normally be confirmed before or when the work is accepted.
Freelancers are responsible for submitting accurate timesheets, invoices or other required records. Payment may be withheld or delayed where information reasonably required to validate an assignment is incomplete, inaccurate or disputed.
08 Your continuing responsibilities
Anyone registered with LINGO BRIDGE™ must ensure that the information held on their account remains accurate and current.
09 Website, portal & account use
The LINGO BRIDGE™ website and any interpreter, translator or client portal must only be used for lawful purposes. Users are responsible for keeping account credentials secure and must not allow unauthorised persons to access their account.
10 Personal data & storage
LINGO BRIDGE™ may collect and store personal information required to administer accounts, assess applications, allocate assignments, maintain records, process payments, manage contracts, respond to enquiries and comply with legal or regulatory obligations.
Information is retained only for as long as reasonably required for the purpose for which it was collected, or where retention is required for legal, accounting, contractual, safeguarding or dispute purposes.
11 Privacy rights
Personal information is handled in accordance with applicable UK data protection law and our Privacy Policy .
Depending on the circumstances and applicable law, individuals may have rights relating to access, correction, deletion, restriction, objection and portability of their personal information.
12 Intellectual property
Unless otherwise stated, the design, branding, text, graphics, systems and website content belonging to LINGO BRIDGE™ may not be copied, reproduced, republished or used commercially without permission.
Translation or other deliverables created for a client may be subject to assignment-specific intellectual property arrangements, confidentiality obligations or client ownership requirements.
13 Suspension or removal
LINGO BRIDGE™ may suspend, restrict or close a freelancer account where there are reasonable concerns regarding expired documentation, inaccurate information, serious complaints, confidentiality breaches, misconduct, repeated failure to attend accepted assignments, unlawful activity or material breach of these terms.
14 Liability
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for fraud or for death or personal injury caused by negligence where applicable.
Subject to applicable law, LINGO BRIDGE™ is not responsible for losses caused by circumstances outside its reasonable control or by inaccurate information supplied by a user or third party.
15 Changes to these terms
LINGO BRIDGE™ may update these Terms & Conditions where necessary to reflect changes to our services, systems, legal obligations or working practices.
The current version will be published on this page. Where a material change directly affects registered interpreters or translators, we may also provide additional notice through the portal, email or another appropriate communication method.
16 Governing law
These Terms & Conditions are governed by the laws of England and Wales. Any dispute will be dealt with by the courts having jurisdiction under applicable law, unless a different arrangement is expressly agreed in writing or required by law.
Questions about these terms?
If you are an interpreter, translator, applicant or website user and have a question about these Terms & Conditions, please contact LINGO BRIDGE™ at info@lingobridge.co.uk .